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The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People, by Gary Chapman Paul White
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Review
"I loved this book so much that I gave a copy to several co-workers. The 5 Languages of Appreciation in the Workplace helped me to understand the most appropriate ways to show affirmation and give positive feedback to co-workers and volunteers in ways that speak to them based on their primary "Appreciation Language." Great team building exercise to do with department staff, managerial teams, or executive teams." Reviewed by Sue D, Net Galley, May 16, 2014, Rated 5 of 5 stars.
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PRAISE F OR THE 5 LANG UAGES OF APPRECIATION IN THE W ORKPLACEAfter twenty years of coaching leaders at all levels, and educating thousands of professionalcoaches around the world, I believe there are two universal things that ignite excellencewithin people: recognition of their uniqueness and acknowledgement that they matter. The 5Languages of Appreciation in the Workplace gives individuals, teams, and entire organizationsan invaluable resource to do just that by making appreciation a foundational part oftheir culture.AMY RUPPERT, Master Certified Coach; CEO, The Integreship Group; Past NationalPresident, the International Coaching FederationGood leaders are known for their technical skills. Great leaders are known and rememberedfor how they make people feel. The 5 Languages of Appreciation in the Workplace is a must-haveresource for any leader who wants to move the bar from being a good leader to a great leader.KAREN ALBER, Founding Partner, The Integreship Group; Former Chief InformationOfficer, HJ HeinzThe 5 Languages of Appreciation in the Workplace has helped change the way managers aroundthe world think about appreciation in the workplace. New research on the positive benefitsto organizations when employees feel valued and appreciated for their contributions, generationaldifferences, the special needs of remote employees, and peer-to-peer appreciation,are welcomed additions to a book that has already become a management classic. This bookwill be equally valuable to those who are at the start of their burgeoning management careersas it will be to seasoned managers by providing practical tips on how to engage the increasinglydiverse workforce with relevant and relatable solutions.PETER HART, President & CEO, Rideau, Inc.; Director, Advisory Board, WhartonCenter for Human Resources, University of PennsylvaniaThe 5 Languages of Appreciation in the Workplace has been a pivotal resource helping ouremployees and culture grow and mature. It is amazing to see how trust grows when care andappreciation are shown, as the correct language of appreciation for each employee is utilized.The insights found in this book are applicable to all generations and skill sets: introverts toextroverts, technical to relational abilities—all have been able to apply these principles formeaningful growth.EVAN WILSON, Chief Experience Officer, Meritrust Credit UnionThere is a continual cry for authenticity in our workplaces and communities. This updatedversion of The 5 Languages of Appreciation in the Workplace brings a deeper understandingof HOW to be authentic in expressing individual value in a variety of circumstances. Thebusiness case for adopting The 5 Languages of Appreciation is stronger than ever, and thisnew edition provides the research foundation for the return on investment to organizationswhen they commit to building a strong, positive workplace culture, one coworker at a time!DAN AGNE, Owner and Principal Consultant, The Agne Group; Director of SalesEffectiveness, The Brooks Group; Associate Pastor, Open Bible Christian Church,Dayton, OhioI greatly appreciate this second edition of The 5 Languages of Appreciation in the Workplace.White and Chapman have done an exceptional job of mixing statistics with stories and infusingresearch into relevancy. They give readers a nuanced approach to appreciating othersat work that will enhance leaders’ and colleagues’ appreciation-literacy skills in being able todraw out the best in others at work (and home).DAVID ZINGER, Founder, The Global Employee Experience & Engagement Network;Coauthor, People Artists: Drawing Out the Best in Others at WorkDrs. Chapman and White’s perspective about the reality of managers’ lives is spot on.Managers don’t have capacity to give as much appreciation as the human spirit of their directreports craves, in most cases. “It takes a village to raise a child” applies just as much to nurturingthe fundamental needs of all human beings to be understood, valued, and appreciated.We all live, to some degree, in a “village” community and the principles in The 5 Languages ofAppreciation in the Workplace make it much easier to do what most people intuitively wantto give and receive.TIM MYERS, Materials Lab Manager-Metallography, Honeywell, Inc.Appreciation isn’t just a manager issue; it is a coworker issue. It is an employee appreciatingtheir leader issue, and a vendor to employee issue—the list goes on and on. In The 5 Languagesof Appreciation in the Workplace, Drs. Chapman and White give us the vision to create a culturewith everyone valuing and appreciating one another no matter the role they have in theorganization.TIFFANY SNIPES, Learning & Development Consultant, BJC Institute for Learning andDevelopmentAs a longtime user of the 5 Languages approach, I was excited to see the new material that hasbeen added to highlight the proven financial benefits of appreciation, working with remoteand virtual teams, appreciation across generations, and making a strong case for the overallincrease in employee engagement. We continue to offer training on The 5 Languages ofAppreciation in the Workplace as a valuable tool to our member companies. We have foundthat when team members learn what others actually value in regards to showing appreciationto each other, areas like team morale, cohesiveness, unity, and especially productivityincrease, and drama decreases.DAVE TIPPETT, Director, On Site Learning and Consulting, The Employers’ AssociationUnderstanding The 5 Languages of Appreciation in the Workplace has been critical to our successin building a strong team and maintaining a positive culture. I aspire daily to demonstrateauthentic appreciation toward my team members, peers, and leadership team. The focus onappreciation has increased employee engagement and strengthened our team dynamic.MICHELLE SUTTER, Director of Sales, Holland America LineWorking with Dr. White brought to light the importance of building a sustainable appreciationculture. Through his workshops and personalized recognition tools, we are starting tosee improved team dynamics and our appreciation communication shifting in the directionof tomorrow. While it didn’t come naturally at first, we are learning to recognize each other’slanguage of appreciation and it is making a big difference.JOANNA ZIARNIK, Research & Innovation, L’Oreal USA
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Product details
Paperback: 224 pages
Publisher: Northfield Publishing; New edition (September 1, 2012)
Language: English
ISBN-10: 080246176X
ISBN-13: 978-0802461766
Product Dimensions:
8.5 x 5 x 0.4 inches
Shipping Weight: 9.6 ounces (View shipping rates and policies)
Average Customer Review:
4.4 out of 5 stars
304 customer reviews
Amazon Best Sellers Rank:
#5,117 in Books (See Top 100 in Books)
I work as a lead flight attendant and before every flight we have a meeting called a briefing where I go over some information of the day with the crew. We work long haul so no flight is less than six hours. In order to increase crew camaraderie and team building I would read a chapter of the book and discuss what I found interesting with the crew over the course of our week long charter. On the day of our third flight the team actually applauded when I finished my briefing!I saw them put a lot of our discussion into practice by complimenting each other and making small gestures of kindness such as making coffee for their galley mate when making themselves one.Will use before all briefings in future.
I’ve read Chapman’s other books and he never disappoints. This book is filled with great insight that has definitely helped me as a supervisor and leader in my company. The company runs better and my relationships with employees are improving as well. This book is certainly a staple and a must read for any manager or business owner out there. It also comes with a free code to take the assessment online too which comes with incredibly robust and detailed results
This was a handy book that provided some nice tips and pointers. While reading, the repetition became a bit onerous making me start skimming parts while trying to repress "no duh" mental notes. I think the valuable messages and lessons could have been easily consolidated in half this space with a similar - or even increased - effectiveness. On the very positive side, though, the authors provided tips for a management newbie to identify subordinate penchants - or even peer penchants. I would recommend this book for leaders who grew up in the technical generations rather than prior - If you're a Gen-X person, this is what you probably learned in high school. If this is a Millenial trying to work with very different people and build generational and social bridges, this would be a great reference to skim through.
While the 5 love languages are relevant in personal relationships, I felt uncomfortable asking coworkers, "What's your love language?" This book takes the information behind love languages and identifies them as languages of appreciation. There are some differences in their usage in the workplace, but I expect knowing my appreciation languages and how to identify others'languages will be beneficial to me and the organization. This was a good stand-alone book on love languages and how to use them in the workplace.
In my job, there are about one hundred and ten faculty that I am responsible for and showing appreciation to them is a challenge. I read this book with the expectation that I would learn lots of new techniques to demonstrate that I value my faculty and help empower them at the university. That did not happen. Although I only paid a little over two dollars for this book, I felt could have gone on the Internet to some free blog sites and received the same information. Many of the anecdotes were not meaningful and a few just too touchy feely for me. After the third chapter, I was rushing through to complete the book and not getting much out of it. I do plan on discussing parts of this book with my fellow directors and deans and try to generate some ideas on what we can do for our faculty, but I wish somebody else would have read the book instead of me.
Useful resource for supervisors and direct reports as well. It is a take on the 5 Love Languages by the same author, which is a good read and also useful for interpersonal relationships in general. The book drags on a bit - could have conveyed the same ideas with less text... Supervisors who recognize and appreciate the people that work for them get SO much more done and more impressive results. This book helps readers understand how people feel appreciated and may improve relationships in the workplace.
I am very upset about this but all 5 books came with codes that didn't work or had already been used by someone else. Unfortunatly we found this out during our workshop and had to purchase more codes. SO basically had to pay double for all the codes! we still need the books so we were trapped to paying double!
The 5 Languages of Appreciation in the Workplace, explains in detail the key reasons why persons in the workforce may feel under-valued and consider getting another job. Wanting an increase in income was not the number one reason for many staff members dissatisfaction but there are other factors which may have been overlooked by managers or supervisors.It clearly highlights the different ways companies and managers reward their staff without being able translate the feeling of appreciation to their staff.The book lists the benefits to be derived by the companies when they clearly understand and implement these tools. Some of the benefits are lower staff turnover, fewer funds required for advertising new vacancies and time required for new staff to learn their functions to become an effective team member.I would recommend this book to any business owner and persons in positions such as supervisors and managers. I think this book will contribute to the improved positive work environment and increase levels of productivity.
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